When people think about successful restaurants, they think about booking reservations, rave reviews, star-studded awards, and maybe even multiple franchises. Success is immediately associated with luxury and exclusiveness. They forget that the first goal of the restaurant is to establish itself well enough to have repeat customers. They forget that the heart of the restaurant business is to satisfy the customers on a fundamental level.
There are three things you need to keep in mind at the beginning of your restaurant career:
Well-trained staff members
Establishing a restaurant, like other businesses, takes a lot of capital. The location rent, the interior design, and ingredient expenses might prompt you to cut corners in human resources. If you are starting small, you might consider hiring a small staff and have people do multiple jobs. You might also hire people with little to no experience because they might charge less. However, no matter how easy it is to cut corners, do not skimp on staff training.
Even when your restaurant struggles to pull customers in, it doesn’t mean you can cut corners. Remember your staff members are people. Keeping the staff small, means that they will do work that is not in their job description. You could lose hardworking and qualified people because of the poor working environment.
Hire enough people and train them with the expectation of them growing along with your restaurant. Have refresher courses in food preparation, emergency protocols and customer service. Besides teaching them about how they should work, it helps establish consistency. The amount of dedication and service on the first opening day should be maintained until the very end.
Fresh and top of the line ingredients
As much as the people you hire have skills, you need to create an environment where those skills will shine the best. Good food is a split between a talented chef and fresh ingredients. Fresh vegetables, fruit, and seafood have a distinct flavour that cannot be replicated by heavy seasoning. Popular cuisines such as Italian and Japanese both rely on the ingredients, settling for less will only compromise the authenticity of the cuisine’s taste.
There are two ways you can get the best ingredients. The first is you grow as much as you can yourself, this will help you monitor the quality. The second is having a reliable third party, like www.kiril-mischeff.com. They can help you find the kind of ingredients you need from the source of your choice.
Good interior design
Atmosphere and design help pull everything together. A well-trained staff and good food will keep your customers come back, but your interior is what initially attracts them. It doesn’t mean extravagant displays. Find a theme and play with how you can translate it. Having your twist is an excellent way to set yourself apart from other competition early on.
When all three items are off your list, all you need to do is remain consistent. The restaurant business requires grit and determination. The failure to meet these requirements means you will either be forced to close early or to function at a loss for extended periods.